Why can’t I have an all Flash or an all JAVA Website?
Search engines have great difficulty reading and following JAVA or Flash properly. If your Website is all Flash or JAVA, search engines will not be able to see the content of your Website. By not being able to properly read and follow the links on your Website, they cannot determine how relevant your Website is for a particular search query.
Do we have to sign a contract to enter into a business relationship with TivraSoftech?
No. We only sign contracts if it’s what you want. We typically bill every month. Some clients are billed hourly, some hire efficient on monthly retainer. The only things binding us together in a business relationship are the results we deliver each month. If you ever want to sever our relationship, all you have to do is notify us. We’ll cease work immediately and send your final invoice. We agree to as much via email, which is just as good as a signed contract, legally speaking.
Do you offer any type of discounts?
Yes, we offer discounts for schools and non profit organizations
Do you take care of hosting and Domain name registration also ?
Yes, We do. But It is up to the client to choose the service provider. We don’t not insist to go with us for hosting and domain name.
Does my business really need a website?
There are many factors to consider in answering this question. As a web design company you may find our answer to be biased, so instead we will try only to ask you some questions that may help you answer this question for yourself.
• Is a web site economically sensible for you or your company?
• Are you finding yourself or your employees spending a large amount of time devoted to customer service?
• Would your clients and/or customers need to have your information available to them 24-7?
• Are your clients and/or customers ecologically conscientious? Would they prefer digital or paper access to your information?
• Are you targeting a local, national or a global market?
• Where will your company be five years from now?
These question will help get you on the right track to answering that question “Do I need a web site?”. It is important to us that you know what you want and we are here to help, even if that means helping you decide that you do not need a web site. We do not want to sell you what you do not want, it is simply not a smart business practice. We believe that if we help a customer get what they want they will come back for more.
Who owns the website once the website design is completed?
The website belongs to you – we send you a copy of the website on mail. This copy is for your retention and should you wish to use another web design or web hosting company – you are completely at liberty to take this copy to them for them to use.
Why should I choose Tivrasoftech for my web development company?
We design websites that are user-friendly. Websites that are visually appealing, creative in design and also have great functionality. They are effective as business tools. We know the value of the different web design features which can be used and we know which design features work and why they work
Do you display any banners or pop-up ads on my website?
Absolutely not! – It’s your website and you have total control over the contents and who advertises on it.
Do you redesign existing websites?
Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date – let us provide you a Free of Charge Website Evaluation – we can redesign your website to take advantage of the latest web technologies
I already have a website and I need it updating, can you help me?
Yes, we would be happy to look at you existing website and give you a quote for updating it.
How many pages can I have on my web site?
As many as you like. From a search engines point a view – The more the better!
How can I accept credit cards on my website?
There are various methods available to you. We would need to talk to you to established you requirements and the best method for your company. Once you are sure which method you wish to use, we can design your website accordingly.
How much will a website cost me?
The cost of a web site varies depending on the site and complexity. If you give us a call we will be please the discuss with your website design requirements and give you a fixed quotation.
Is there any training provided with the Content Management System – CMS?
The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. We run through the administration screens with you when we design the site for you – however if at any time you have any questions we are available at the end of the telephone to run through the procedures or answer any queries you may have
When can I update my website content?
If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don’t have any html. skills, then we can update the website for you. Our charges are very reasonable..
Can I have an e-commerce system for my website?
Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. if you wish your customers’ payments to be “cleared on line” we can interface to organisations like Worldpay, Protex or whichever third party you wish to use.
Do I need to install any software?
No is the simply answer.
Can I see how many visitors I’ve had to my website?
Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.
Can I get e-mail with my website?
Yes you can have email and you will probably wish you set-up several email addressed e.g. email@example.com, firstname.lastname@example.org, email@example.com
Do you use Flash animation in your website design?
Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use “flash” to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.
Generally it is best to use flash for smaller banners, advertisements or demonstrations and incorporate the flash animation into a web page which also includes some written text in html. This way the search engines will be able to index your information
Do you guarantee that my site will always be available?
No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.
Can you provide all our web design and hosting services?
Yes – we are your one stop company to provide all your web services. No more – not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.
Will everyone see my web site the same?
Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.
Am I tied into Tivrasoftech for any site maintenance or updates I wish to do once my website is designed?
No once your website is designed it belongs to you and you can commission anyone to update it for you – although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.
How do I update my website?
There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs.
If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask us to carry out these changes for you. Other methods which are frequently chosen are largely dependant upon how much data or information and pictures you have and how you store this information at present.
We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.
Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc. We can also add databases if you wish.
Do I need a database on my website?
This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.
I hear that there are hidden costs associated with web design services. Is this true?
No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.
If I choose a CMS System or Content Management System – can I be sure that my webpages are “Search Engine Friendly”?
Yes with the Tivrasoftech CMS Systems all web pages created are Search Engine Friendly – you can even add your own search engine meta tags to each individual web page if desired. The CMS tools are easy to use – effective and intuitive.
I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?
You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.
Will my website design be” Search Engine” friendly?
All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
In what format should I supply words and photographs about my business for my new website?
It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.
Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?
We never bother you to take hosting from us, as we are providing hosting services by buying it from reputed hosting service provider company. If you want hosing from us , we provide you. If not then you can send us your hosting detail, we develop website at your server.
In case you take hosting from us and want to move to another web hosting service, of course you can at any time. Once your website design has been completed and hosting is provided by us, We send you hosting panel detail where you can download full website.
Once my website design is completed -what aftersales service do you offer?
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance (AMC) so that your website need never get out of date
Will we need to have a meeting in connection with the website design?
In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and voice chat only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.
How long will it take for my web site to be designed?
The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.